Refund Policy

Thank you for your interest in uniEDvisors. We work hard every day to provide you with quality services to help you with your study abroad experience. However, we understand that circumstances might change and that you might also demand a return for the services provided. The terms and conditions for seeking and receiving refunds from uniEDvisors are outlined below. Please read thoroughly and make a wise decision.

Eligibility of Refunds

• 1.1. Only services purchased directly from uniEDvisors are eligible for refunds.
• 1.2. Refunds are available within 3 days of the purchase date.
• 1.3. Refunds are not available for services already delivered, in part or whole.
• 1.4. Any third-party services or expenses spent during the study abroad process, such as visa fees, university application fees or housing charges are not refundable.
• 1.5. Refunds are only available if the customer upholds the consultant's terms and conditions.

The Refund Request Procedure

• 2.1. The client must email info@uniEDvisors.com during the qualifying refund period to seek a refund.
• 2.2. The following information must be included in the refund request:
  • Full name of the client
  • Contact information (Email Address and Phone Number)
  • Date of purchase
  • Reason for refund request
• 2.3. The refund request will be reviewed by uniEDvisors and responded to within 5 business days.
• 2.4. If the refund request is approved, uniEDvisors will complete the return to the original payment method used for the transaction within 15 business days.

Refund Determination

• 3.1: Refund requests will be considered on an individual basis.
• 3.2. uniEDvisors can refuse a refund if the customer fails to submit adequate information or if the refund request falls outside of the qualifying refund period.
• 3.3. If a refund is rejected, uniEDvisors will offer a clear explanation of the reason why.

Non-Refundable Services

4.1 The non-refundable services are as follows:

• Fees for the initial consultation
• Application processing costs
• Assessment fees
• Document review fees
• Any other service that is explicitly indicated as non-refundable throughout the purchasing process

Modifications to the Refund Policy

• 5.1. uniEDvisors can amend or update this refund policy at any time and without notice.
• 5.2. Any modifications to the refund policy will take effect immediately after the amended version is posted on the uniEDvisors website.

Don't hesitate to contact us at info@uniedvisors.com if you have any questions or complaints regarding our refund policy. We will gladly assist you.